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Top Questions to Ask Before Hiring a Migration Agent

Updated: Aug 27, 2025

A professional female migration agent smiling and engaging with a client across a desk in a modern office setting, with the text “Top Questions to Ask Before Hiring a Migration Agent” prominently displayed on a blue banner across the bottom.

Navigating the complex world of immigration can be overwhelming, especially when you want to ensure everything is done correctly.


A migration agent can simplify this process, offering expert guidance and increasing your chances of a successful outcome. However, choosing the right professional is crucial.


Before hiring a migration agent, it’s essential to ask the right questions to make an informed decision. In this guide, we’ll cover the most important questions to ask before making your choice.


Why Do You Need a Migration Agent?


Migration agents are professionals with in-depth knowledge of immigration laws and procedures. They can:


  • Streamline your visa application process

  • Reduce stress and save time

  • Improve your chances of approval by avoiding common mistakes


Whether you’re applying for a partner visa, skilled visa, student visa, or seeking permanent residency, a reliable migration agent can be an invaluable partner in your journey.


1. Are You Registered with the Relevant Authority?


The very first question you should ask is whether the agent is registered with the appropriate regulatory body.


For example, in Australia, migration agents must be registered with the Office of the Migration Agents Registration Authority (MARA). Registered agents are more likely to:


  • Stay up to date with current immigration laws

  • Follow ethical standards and professional guidelines


Hiring an unregistered agent can put your application—and your future—at risk.


2. What Is Your Experience with Cases Like Mine?


Experience matters in immigration. Ask your agent:


  • How long have you been in the industry?

  • How many cases similar to mine have you handled?

  • What is your success rate with similar applications?


An experienced agent who has worked on cases like yours will better understand potential pitfalls and strategies for success.


3. What Are Your Fees and What’s Included?


Understanding the cost upfront is crucial. Request a clear breakdown of fees, including:


  • Consultation charges

  • Application fees

  • Any additional service costs


This transparency helps you avoid hidden expenses. It's smart to compare fees with other agents. This way, you can make sure you get good value without losing quality.


4. How Will You Communicate with Me?


Good communication is key to a smooth migration process. Ask your agent:


  • How often will you provide updates?

  • Will you communicate via email, phone, or in-person meetings?

  • Who will be my main point of contact?


Knowing their communication style will help you manage expectations and avoid frustration.


5. What Services Do You Offer?


Migration agents offer varying levels of support. Some only assist with visa applications, while others provide comprehensive services, including:


  • Pre-departure counseling

  • Post-arrival assistance

  • Appeals for refused visas


Ensure the agent offers the exact services you need for your specific situation.


6. Can You Share Your Success Rate?


While no agent can guarantee visa approval, a success rate indicates reliability and expertise. Be cautious of agents who promise 100% success, as immigration outcomes are never guaranteed.


7. Can You Provide Client References or Reviews?


Before hiring, research the agent’s reputation:


  • Read independent online reviews

  • Ask for testimonials from past clients

  • Check for any complaints or disciplinary actions


A trustworthy agent will be happy to share references and demonstrate their track record.


8. Are You Transparent About the Process?


Transparency is vital. A reliable migration agent should clearly explain:


  • The steps involved in your application

  • Realistic timeframes

  • Potential challenges and risks


If an agent seems evasive or reluctant to answer your questions, consider it a red flag.


9. What Do I Need to Prepare Before Starting?


Before meeting a migration agent, it’s good to know your goals. Are you applying for a visa to study, work, or live abroad? Having clarity will help you ask more specific questions and determine if the agent is the right fit.


Why Consider Top 10 Migration?


Choosing a reliable migration agent is one of the biggest decisions in your visa journey—and Top 10 Migration makes that choice easier. Our platform connects you with carefully selected, highly rated, and MARA-registered migration agents and immigration lawyers across Australia.


Each professional listed with us has been through a comprehensive three-step screening process, ensuring they uphold the highest levels of expertise, integrity, and client satisfaction. This means you can confidently work with trusted experts without worrying about unqualified or unethical advisers.


👉 Get started here: Explore Verified Agents on Top 10 Migration

If you’re searching for experts in a specific city, you can browse agents in:



With Top 10 Migration, you’ll save time, avoid risks, and have access to top-rated professionals who can guide you toward a smoother and more successful migration outcome.


Making the Right Choice


Choosing the right migration agent is a crucial step in your immigration journey. By asking these questions, you can choose a professional, experienced, and honest agent who understands your needs.


A good migration agent will guide you through the process. They will also give you support and reassurance at every step.


Take time to research, interview, and check your agent before you commit. This careful approach will give you confidence and peace of mind as you deal with the complexities of immigration.


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