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How to Verify if Your Migration Agent Is Legit in Australia
- marketingemigrate
- Jul 4
- 3 min read
Migrating to Australia is an exciting but complex journey that involves a series of legal steps and detailed paperwork. Many individuals choose to engage a migration agent to assist with the visa application process. However, not all agents are legitimate, and working with an unauthorized person can put your application and your future at risk.
This guide outlines how to verify whether a migration agent is legally registered and trustworthy in Australia, helping you protect yourself and make informed decisions.
What Is a Migration Agent?
A migration agent is a professional who offers immigration assistance, such as providing visa advice, preparing applications, and liaising with the Department of Home Affairs on behalf of clients. However, only registered migration agents are authorized to offer these services in Australia.
To ensure your agent is operating lawfully, you must verify their registration and qualifications.
How to Check if a Migration Agent Is Legitimate
1. Confirm Registration with the Office of the MARA
The Office of the Migration Agents Registration Authority (MARA) regulates migration agents in Australia. Every legitimate agent must be registered with MARA.
To verify an agent:
Visit the MARA website.
Use the 'Search for a Registered Agent' tool.
Enter the agent’s name or MARN (Migration Agent Registration Number).
If the agent is registered, you’ll find their full name, registration number, business address, and contact details. If not, they are not authorised to give migration advice in Australia.
2. Review Qualifications and Experience
A legitimate agent should have completed the Graduate Diploma in Australian Migration Law and Practice and should maintain up-to-date knowledge of migration law.
Ask the agent about:
Their qualifications
Years of experience
Types of visas they specialise in
Don’t hesitate to request proof of credentials before proceeding.
3. Look for Genuine Client Reviews
Checking online reviews and testimonials can help assess an agent’s reputation.
Use platforms such as Google, Facebook, and independent forums.
Look for consistent feedback about the agent’s communication, professionalism, and results.
Be cautious if there are repeated complaints or red flags.
Tip: A good agent will often have positive feedback from previous clients and may share testimonials or case studies.
4. Request a Transparent Fee Structure
Before committing, ensure you understand the costs involved.
Ask for a clear breakdown of all service fees.
Ensure the agent explains what’s included and whether there are extra costs.
Avoid agents who are vague about pricing or request large upfront payments without documentation.
A professional migration agent will provide a written quote or contract that outlines their services and fees.
5. Get a Written Agreement
Always request a formal agreement that outlines:
The services being provided
Associated fees
Timelines and responsibilities
This contract protects both parties and should be easy to understand. If something is unclear, ask for clarification before signing.
6. Ask for Personal Recommendations
If you know someone who has successfully migrated to Australia, ask them about their experience with a migration agent. Personal referrals are often more reliable than online ads or random listings.
Professional networks or immigration support groups may also provide trusted recommendations.
🚩 Warning Signs of a Fraudulent Migration Agent
Watch out for the following red flags:
Guarantees of visa approval – No one can guarantee a visa outcome; decisions are made by the Department of Home Affairs.
High-pressure tactics – Be wary if the agent rushes you into signing or paying.
Poor communication – If it’s hard to get clear answers or consistent updates, this could indicate unprofessionalism or worse.
Not listed on the MARA register – Only use registered agents found on the MARA website.
How to Report an Unregistered or Dishonest Agent
If you suspect someone is offering migration services without proper registration or engaging in unethical conduct, report them to the Office of the MARA. This helps protect others and maintains the integrity of Australia’s migration system.
Final Thoughts
Verifying the legitimacy of a migration agent is one of the most important steps in your visa journey. By confirming their registration, qualifications, fee structure, and reputation, you can avoid scams and work with someone you trust.
Remember: Only agents registered with the Office of the MARA are legally allowed to provide migration advice in Australia. Always do your research before making a decision.
